No appointment is necessary to bring your pet to Hershey Animal Emergency Center. We see patients only on a walk in basis; HOWEVER, we do recommend you call prior to arrival. This can help to expedite the check in process, prep our team for your arrival, and give you an estimated wait time.
We do recommend you call prior to arrival. This can help to expedite the check in process, prep our team for your arrival, and give you an estimated wait time.
This will be dependent on the assessment by the veterinarian, diagnostic results, and treatment plan discussed with you by the veterinarian. If your patient requires hospitalization, we will discuss the care that will be required including an estimated cost.
We are always fully staffed with a qualified veterinarian and nursing team at all times. Hospitalized patients will be assigned to inpatient nurses whose sole focus is to administer medications and treatments, monitor your pet and provide compassionate care. Your pet's dedicated inpatient nurse will even send you text message photos and updates while your pet is hospitalized.
We accept cash and all major credit cards at Hershey. Additionally, we accept Scratch Pay, All Pet card, and Care Credit. We are happy to work with all major insurance providers to get your pet the care they need. Each insurance company works differently, we recommend reaching out to them by phone first to discuss the process of payment. We are then happy to help with anything they may require from us.
Care Credit, All Pet Card, and Scratch Pay are third party providers that offer lines of credit that make financing your pet’s health care easier. You can apply for these easily online at any time. Links for these providers are located under the Patient Center drop down menu on our home page.
If it is recommended or you feel as though your pet would benefit from a specialist, our staff will help provide you with the next best steps and help to facilitate referral to the specialist.
If you have made the difficult end of life decision for your pet, we have a private comfort room in which you are able to spend time with your companion. We will guide you through the process of humane euthanasia and discuss options for aftercare. We encourage you to be present with your pet. If you have any hesitation, we will take the time to address any concerns you may have about being with your pet. We understand the difficulty of going through this process and our goal is to create an atmosphere that is as peaceful and stress free as we can for you and your beloved friend.